DreamRobot Support - Full service for our customers
Our focus is on you and your wishes. Our customer service is just as unique as the quality you can expect from our complete solution. Through our friendly and competent DreamRobot experts, we are your reliable partner in e-commerce.
DreamRobot is easy to understand. During the set up we will help of course. After that you can concentrate fully on your trading while DreamRobot actively supports you and automates many tasks.
Nevertheless, there may be questions. And in this case, as with the advice and setup, we are always there for you!
On this page we inform you about our support offers from the first inquiry to support during operation. Of course, suggestions are always welcome, because customer contact is important to us. We're looking forard to your feedback and proposal!
Our service team
- Free of charge
- Quick help through live-chat
- Pricing advice and set-up assistance
- E-Mail: support(at)dreamrobot.de
- If you need telephone assistence, please make an appointment via e-mail. Our english speaking colleagues will call you.
Training and workshops
We offer different training formats specifically designed for your individual requirements. Please note, that our trainings are only offered in german at the moment.
Manual
- Curently in german only -
We offer our customers a comprehensive documentation on setting up and using DreamRobot. Our manual is constantly updated and guides you through all topics related to DreamRobot with explanations, pictures and further links. We're working on translating he manual for you. Please have a ittle patience. Until then you can use te translator of your browser as a makeshift.
Good✌️Know tutorials
Of course, we have also prepared video seminars for you, which guide you step by step through the setup and use of DreamRobot. The videos are in german so please turn on subtitles.